Packages are generally dispatched within 2 days of placing your order and are shipped via USPS First Class Mail with tracking and drop-off without signature.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
All packages are amply sized and your items are well-protected.
If you need to return an item due to a defect, please call us at 203-439-7060 for a return authorization number. Any product returned without an authorization number will be shipped at your own expense.